Reducing delays in processing planning applications
This guide seeks to reduce delays in the VicSmart application process by:
- Encouraging applicants to contact council and discuss their application
- Checking applications are complete including title (and Melbourne Water referral, if required)
- Clearly flagging VicSmart applications via email, post or in person
- Ensuring applications are legible and clearly laid out
- Encouraging plans to be properly drawn and marked up
- Informing applicants of decisions guidelines and how to interpret them
- Encouraging online applications (where accepted by councils)
- Fee calculation
It has the potential to provide:
- Highlighting the need for internal referrals
- Integration with assessment reports
- Payment integration
- Tracking applications and monitoring timeframes
- Allowing decisions to be transferred by email
The site currently accommodates local VicSmart applications and changes to required information, and has the potential to allow councils to provide a guide for non-VicSmart applications as well as accept them via the web. Please contact us for more details.
